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IT, Telecom & Cyber · Australia (Perth)

Harden Contracts and Uptime Guarantees for Legacy and PAM Risk

Published May 20, 2026, 6:06 AM AWST•APAC•Full category signal
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Global 2000 downtime costs rise to USD $600 billion

In 60 seconds

Top move

Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing

Key takeaways

  • Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing.[3]
  • A new third‑party remediation offering for unsupported software (Origina OPTAS) gives buyers a priced option to reduce exposure where migration is slow, but it shifts cost into ongoing Opex and requires proof for insurers/regulators.[1]
  • Market recognition of privileged access management (BeyondTrust) signals buyers should prioritise PAM that covers non‑human identities and AI agents to avoid gaps in governance and supply‑chain identity risk.[4]
  • Regional compliance approvals (eg. Snowflake IRAP in Google Cloud Melbourne) continue to shape supplier eligibility and contract clauses for regulated workloads — verify assessor artifacts and amendment paths before award.[2]
  • Local vendor and community collaboration items in the news indicate stronger incident‑response and intelligence‑sharing options locally, which can be formalised as priced services or exercise commitments in contracts.[2]

What changed since last run

  • Added Origina OPTAS as a new third‑party remediation supplier option for unsupported enterprise software (new supplier category).
  • Elevated Splunk research on rising downtime cost as a commercial driver for SLA and priced remediation clauses in sourcing.
  • Highlighted PAM market leadership (BeyondTrust) as a near‑term procurement selection factor for governing non‑human and AI agent identities.

Key facts

  • Targets vulnerabilities in unsupported enterprise platforms
  • Combines AI analysis with human review
  • Positions focus on the small subset of vulnerabilities most likely to matter
  • Snowflake wins IRAP approval in Google Cloud Melbourne (regional assurance)
  • Local partnerships and tooling updates highlighted across incident response and observability
  • Multiple short items that can change supplier pre‑qualification requirements

Why it matters

Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing. A new third‑party remediation offering for unsupported software (Origina OPTAS) gives buyers a priced option to reduce exposure where migration is slow, but it shifts cost into ongoing Opex and requires proof for insurers/regulators. Market recognition of privileged access management (BeyondTrust) signals buyers should prioritise PAM that covers non‑human identities and AI agents to avoid gaps in governance and supply‑chain identity risk. Regional compliance approvals (eg. Snowflake IRAP in Google Cloud Melbourne) continue to shape supplier eligibility and contract clauses for regulated workloads — verify assessor artifacts and amendment paths before award

Cost / money

  • Higher downtime exposure increases willingness to pay for stronger availability SLAs or priced incident response retainers; expect suppliers to price these as premium add‑ons.[3]
  • Third‑party unsupported‑software remediation shifts budget from one‑off migration capex to recurring Opex for continuous mitigation and monitoring.[1]

Supplier / commercial

  • PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.[4]
  • Specialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.[1]
  • Regional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.[2]

Safety / operations

  • Rising outage costs mean incidents mobilise wider business functions; contracts must map supplier incident support to buyer escalation, runbooks and cross‑team staffing plans.[3]
  • Unsupported software increases exploitable surface area; continuous validation services can reduce detection burden but do not replace patching or mandatory incident exercises.[1]

What to watch

  • Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks.[4]
  • IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims.[2]

Top stories

Story 1SecurityBrief Australia

Origina launches OPTAS to protect unsupported software

Signal moderateSource-grounded
Source notes [1]Read source

What happened

Origina launched OPTAS, a service that identifies and prioritises vulnerabilities in unsupported enterprise software using AI plus human review. The service produces mitigation steps that do not rely on vendor patches and targets those issues most likely to affect customers. Watch whether buyers, insurers and regulators accept mitigation artefacts as an effective risk‑transfer mechanism and how providers price continuous remediation

Buyer takeaway

Treat OPTAS as a practical mitigation option when migration or vendor patching is infeasible, but require evidence and contractual proof points

Cost / money

Costs will be recurring Opex for continuous monitoring and mitigation rather than a one‑time migration Capex

Supplier / commercial

Expect suppliers to limit liability and define narrow scopes; negotiate audit rights, evidence delivery and SLAs up front

Safety / operations

Mitigations can reduce exploit exposure but must be integrated into runbooks and incident exercises

What to watch

Verify mitigation artifacts meet insurer/regulator needs and avoid treating the service as a full substitute for vendor fixes

Key facts

  • Targets vulnerabilities in unsupported enterprise platforms
  • Combines AI analysis with human review
  • Positions focus on the small subset of vulnerabilities most likely to matter

Source excerpts

This framing positions unsupported software as a persistent, under-examined risk in large enterprises
The product also points to a commercial tension between software vendors and customers with long-lived systems. Vendors typically encourage upgrades and migrations as products age, while customers may prefer to retain stable versions for operational or cost reasons
JOSEPH GABRIEL LAGONSIN News Editor Origina has launched OPTAS, a cybersecurity service for enterprises running unsupported software
Story 2SecurityBrief Australia

Australian News - SecurityBrief Australia

Signal strongSource-grounded
Source notes [2]Read source

What happened

SecurityBrief's Australian news roundup highlights several APAC items including Snowflake winning IRAP approval in Google Cloud Melbourne and local partnerships and tooling updates for cyber and observability. The IRAP note is operationally meaningful because it changes which cloud/data suppliers can support regulated workloads in‑region. Watch supplier claims closely and request assessor artifacts and delivery timelines before award decisions

Buyer takeaway

Regional assessor approvals are now practical gating criteria for regulated deals; procurement must capture artifacts and amendment paths

Cost / money

Regional assurance can change total cost of ownership through required in‑region deployments or specialized support fees

Supplier / commercial

Vendors with documented local assurances gain selection advantage in regulated RFPs; validate claims early to protect leverage

Safety / operations

In‑region approvals reduce data movement friction and speed approvals for sensitive projects

What to watch

Don't accept approval claims without assessor artifacts and confirmed deployment availability in your target region

Key facts

  • Snowflake wins IRAP approval in Google Cloud Melbourne (regional assurance)
  • Local partnerships and tooling updates highlighted across incident response and observability
  • Multiple short items that can change supplier pre‑qualification requirements

Source excerpts

By Mark Tarre • 4 min read • 2 days ago Hybrid Cloud Snowflake wins IRAP approval in Google Cloud Melbourne Australian government agencies can now use Snowflake on Google Cloud in Melbourne for PROTECTED workloads, broadening cloud choice and assurance
By Sean Mitchell • 5 min read • Yesterday Artificial Intelligence DoubleVerify launches AI brand safety tools on Threads Advertisers can now block unsuitable content on Threads before ads are served, as DoubleVerify adds hourly refreshed AI controls to its safety tools
By Mark Tarre • 4 min read • 2 days ago Hybrid Cloud Snowflake wins IRAP approval in Google Cloud Melbourne Australian government agencies can now use Snowflake on Google Cloud in Melbourne for PROTECTED workloads, broadening cloud choice and assurance. By Mark Tarre • 4 min read • Last week Digital Transformation NGM hackathon tackles charity problems in Newcastle More than 200 participants helped charities cut manual work and improve support services in a 30-hour AI event in Newcastle
Story 3SecurityBrief Australia

Global 2000 downtime costs rise to USD $600 billion

Signal strongSource-grounded
Source notes [3]Read source

What happened

Splunk published research showing unplanned downtime for large firms has grown materially and drives broad business fallout including customer churn, regulatory fines and large incident staffing needs. The report links outages to significant cross‑functional costs and argues availability failures are increasingly business problems, not just IT issues. Watch suppliers' willingness to accept SLA exposure and whether procurement can translate business loss into enforceable contractual remedies

Buyer takeaway

Uptime dependency should be a scored, contractual attribute in RFPs with measurable remedies

Cost / money

Higher outage risk justifies priced incident response retainers and financial remedies tied to availability

Supplier / commercial

Expect vendors to either reprice to accept SLA risk or push shared‑responsibility models—negotiate clear remediation commitments

Safety / operations

Outages require coordinated cross‑team response; ensure supplier incident support aligns with buyer escalation paths

What to watch

Require historical MTTR/MTTI evidence and incident reports rather than relying on vendor uptime claims

Key facts

  • Research based on Global 2000 executive survey
  • Highlights rising financial and operational fallout from outages
  • Connects outages to cross‑functional business and reputational costs

Source excerpts

4% fall in stock price after a single downtime incident
Oxford Economics collected responses from executives at Global 2000 companies across 20 countries in APAC, EMEA, North America and Latin America, spanning sectors including financial services, manufacturing, healthcare, retail, the public sector, transport and technology
Business costs Among technology leaders, 81% said outages lead to customer loss
Story 4SecurityBrief Australia

BeyondTrust named leader in KuppingerCole PAM report

Signal strongSource-grounded
Source notes [4]Read source

What happened

BeyondTrust was named an overall leader in a PAM market report, with emphasis on governance for human and non‑human identities including AI agents. The recognition points to PAM platforms bundling secrets, entitlement management and detection capabilities that buyers can use to reduce identity‑related risk across cloud and hybrid stacks. Watch vendor claims on agent governance and demand demos that show coverage across your specific identity types and integrations

Buyer takeaway

Select PAM solutions that demonstrably cover non‑human identities and tie to detection/response workflows

Cost / money

Comprehensive PAM can consolidate multiple identity controls but may increase license and integration costs

Supplier / commercial

Vendors with strong analyst recognition will press for premium terms; negotiate integration and evidence deliverables

Safety / operations

Stronger PAM reduces lateral movement and automates governance for service and agent identities

What to watch

Require demos and proofs for AI agent governance claims—analyst praise does not replace connector and coverage verification

Key facts

  • Named Overall Leader in KuppingerCole PAM report
  • Platform integrates PAM, entitlement management and secrets management
  • Cited coverage across human, non‑human identities and AI agents

Source excerpts

Central to BeyondTrust's position in the report is its Pathfinder Platform, which combines privileged access management, identity threat detection and response, cloud infrastructure entitlement management and enterprise secrets management in a single system. BeyondTrust said the platform maps what it calls privilege pathways across environments such as Active Directory, Microsoft Entra ID, cloud platforms, software-as-a-service applications, endpoints and non-human identities, linking those findings to risk sc
In findings cited by BeyondTrust, KuppingerCole noted the company's coverage across human identities, non-human identities and AI agents
Its Leadership Compass reports are used by technology buyers and suppliers as one of several reference points for comparing vendors across different segments of the security software market

VP Snapshot

Executive Risk & Action View

Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing.

Overall
64
Cost
61
Supply
43
Schedule
20
Compliance
35

Top signals

0-30dcost

Signal 1: Cost / money

Higher downtime exposure increases willingness to pay for stronger availability SLAs or priced incident response retainers; expect suppliers to price these as premium add‑ons.

30-180dcost

Signal 2: Cost / money

Third‑party unsupported‑software remediation shifts budget from one‑off migration capex to recurring Opex for continuous mitigation and monitoring.

30-180dcommercial

Signal 3: Supplier / commercial

PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.

Signal 4: Supplier / commercial

Specialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.

30-180dregulatory

Signal 5: Supplier / commercial

Regional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.

0-30dsupplier

Signal 6: Safety / operations

Rising outage costs mean incidents mobilise wider business functions; contracts must map supplier incident support to buyer escalation, runbooks and cross‑team staffing plans.

Recommended actions

CategoryDue 3d

Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates.

Annotated inventory of critical services with vendor support status and uptime dependency to feed RFP and remediation planning.

OpsDue 3d

Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads.

Clear record of assessor artifacts, deployment availability and contract amendment path for regulated workloads.

ContractsDue 21d

Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts.

Side‑by‑side evaluation pack with demo notes, connector coverage, mitigation playbooks and redlines on SLA/liability clauses.

CategoryDue 21d

Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits.

Updated RFP templates that score SLA, runbook integration and priced remediation remedies as pass/fail or weighted criteria.

LegalDue 60d

Negotiate contract clauses that require telemetry access/agent portability, documented mitigation artefacts for unsupported software, and PAM governance for non‑human identities.

Contract templates with telemetry/data export terms, remediation evidence requirements and PAM governance obligations for renewals.

OpsDue 60d

Run a pilot remediation engagement with a third‑party unsupported‑software provider on a non‑critical legacy system to validate operational integration and evidence outputs.

Pilot report summarising mitigation effectiveness, artifact types delivered, integration effort and recommended commercial terms for scale.

Risk register

RiskTriggerMitigation
Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks.Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks.Confirm exposure with category, contracts, and operations before the next supplier commitment.
IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims.IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims.Confirm exposure with category, contracts, and operations before the next supplier commitment.

CM Snapshot

Category Manager Decision Detail

Today's priorities

Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates.

because Splunk's findings on outage cost and Origina's OPTAS show legacy and unsupported software materially raise incident cost, so procurement needs accurate scope before enga...

Due 3d

high

CM move

Use this as the immediate supplier or contract action to move before the next sourcing gate.

Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads.

because regional assessor approvals affect which suppliers and clause sets are acceptable for PROTECTED or regulated data, and procurement must avoid late‑stage disqualification.

Due 3d

high

CM move

Use this as the immediate supplier or contract action to move before the next sourcing gate.

Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts.

because PAM leadership and new remediation services change selection factors; asking for evidence up front lets procurement compare execution scope, integration effort and accep...

Due 21d

high

CM move

Use this as the immediate supplier or contract action to move before the next sourcing gate.

Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits.

because rising downtime costs make uptime guarantees and integrated incident response measurable levers for risk transfer and supplier accountability.

Due 21d

high

CM move

Use this as the immediate supplier or contract action to move before the next sourcing gate.

Supplier radar

SecurityBrief Australia

high

Observed supplier signal

PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.

Commercial implication

PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.

Next step: Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.

SecurityBrief Australia

high

Observed supplier signal

Specialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.

Commercial implication

Specialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.

Next step: Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.

SecurityBrief Australia

high

Observed supplier signal

Regional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.

Commercial implication

Regional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.

Next step: Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.

Negotiation levers

Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates.

When to use: because Splunk's findings on outage cost and Origina's OPTAS show legacy and unsupported software materially raise incident cost, so procurement needs accurate scope before enga...

Expected outcome: Annotated inventory of critical services with vendor support status and uptime dependency to feed RFP and remediation planning.

Commercial mechanism to carry into the next supplier conversation

Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads.

When to use: because regional assessor approvals affect which suppliers and clause sets are acceptable for PROTECTED or regulated data, and procurement must avoid late‑stage disqualification.

Expected outcome: Clear record of assessor artifacts, deployment availability and contract amendment path for regulated workloads.

Commercial mechanism to carry into the next supplier conversation

Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts.

When to use: because PAM leadership and new remediation services change selection factors; asking for evidence up front lets procurement compare execution scope, integration effort and accep...

Expected outcome: Side‑by‑side evaluation pack with demo notes, connector coverage, mitigation playbooks and redlines on SLA/liability clauses.

Commercial mechanism to carry into the next supplier conversation

Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits.

When to use: because rising downtime costs make uptime guarantees and integrated incident response measurable levers for risk transfer and supplier accountability.

Expected outcome: Updated RFP templates that score SLA, runbook integration and priced remediation remedies as pass/fail or weighted criteria.

Commercial mechanism to carry into the next supplier conversation

Talking points

Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing.
A new third‑party remediation offering for unsupported software (Origina OPTAS) gives buyers a priced option to reduce exposure where migration is slow, but it shifts cost into ongoing Opex and requires proof for insurers/regulators.
Market recognition of privileged access management (BeyondTrust) signals buyers should prioritise PAM that covers non‑human identities and AI agents to avoid gaps in governance and supply‑chain identity risk.
Regional compliance approvals (eg. Snowflake IRAP in Google Cloud Melbourne) continue to shape supplier eligibility and contract clauses for regulated workloads — verify assessor artifacts and amendment paths before award.

Supplier radar

SupplierSignalImplicationNext stepConfidence
SecurityBrief AustraliaPAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms.Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.high
SecurityBrief AustraliaSpecialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.Specialist remediation suppliers will demand narrow scopes and liability limits; procurement should expect negotiation on evidence artifacts, SLAs and audit access.Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.high
SecurityBrief AustraliaRegional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.Regional compliance approvals (IRAP) create pre‑qualification gates for cloud and data platform suppliers — vendors with assessor artifacts will win regulated deals unless buyers validate claims.Validate the source-backed signal with incumbents and alternates before the next award or pricing decision.high

Negotiation levers

  • Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates. — because Splunk's findings on outage cost and Origina's OPTAS show legacy and unsupported software materially raise incident cost, so procurement needs accurate scope before enga... — Annotated inventory of critical services with vendor support status and uptime dependency to feed RFP and remediation planning.

    high confidence

  • Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads. — because regional assessor approvals affect which suppliers and clause sets are acceptable for PROTECTED or regulated data, and procurement must avoid late‑stage disqualification. — Clear record of assessor artifacts, deployment availability and contract amendment path for regulated workloads.

    high confidence

  • Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts. — because PAM leadership and new remediation services change selection factors; asking for evidence up front lets procurement compare execution scope, integration effort and accep... — Side‑by‑side evaluation pack with demo notes, connector coverage, mitigation playbooks and redlines on SLA/liability clauses.

    high confidence

  • Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits. — because rising downtime costs make uptime guarantees and integrated incident response measurable levers for risk transfer and supplier accountability. — Updated RFP templates that score SLA, runbook integration and priced remediation remedies as pass/fail or weighted criteria.

    high confidence

What to do / What to watch

What to do now

  • Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates.

    Why: because Splunk's findings on outage cost and Origina's OPTAS show legacy and unsupported software materially raise incident cost, so procurement needs accurate scope before enga...

    Owner: Category

    Expected outcome: Annotated inventory of critical services with vendor support status and uptime dependency to feed RFP and remediation planning.

    [3]
  • Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads.

    Why: because regional assessor approvals affect which suppliers and clause sets are acceptable for PROTECTED or regulated data, and procurement must avoid late‑stage disqualification.

    Owner: Ops

    Expected outcome: Clear record of assessor artifacts, deployment availability and contract amendment path for regulated workloads.

    [2]

Next few weeks

  • Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts.

    Why: because PAM leadership and new remediation services change selection factors; asking for evidence up front lets procurement compare execution scope, integration effort and accep...

    Owner: Contracts

    Expected outcome: Side‑by‑side evaluation pack with demo notes, connector coverage, mitigation playbooks and redlines on SLA/liability clauses.

    [4][1]
  • Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits.

    Why: because rising downtime costs make uptime guarantees and integrated incident response measurable levers for risk transfer and supplier accountability.

    Owner: Category

    Expected outcome: Updated RFP templates that score SLA, runbook integration and priced remediation remedies as pass/fail or weighted criteria.

    [3]

Longer view

  • Negotiate contract clauses that require telemetry access/agent portability, documented mitigation artefacts for unsupported software, and PAM governance for non‑human identities.

    Why: because telemetry portability reduces lock‑in, documented mitigations provide evidence for regulators/insurers, and PAM controls address rising identity risk from AI agents and...

    Owner: Legal

    Expected outcome: Contract templates with telemetry/data export terms, remediation evidence requirements and PAM governance obligations for renewals.

    [1][4][2]
  • Run a pilot remediation engagement with a third‑party unsupported‑software provider on a non‑critical legacy system to validate operational integration and evidence outputs.

    Why: because a pilot will show whether third‑party mitigations meet operational, audit and insurer expectations before wider commercial commitment.

    Owner: Ops

    Expected outcome: Pilot report summarising mitigation effectiveness, artifact types delivered, integration effort and recommended commercial terms for scale.

    [1]

What to watch

  • Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks
  • IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims
  • Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks.: Vendor statements on 'agent governance' or 'full‑path visibility' can be marketing‑forward—require demos, connector lists and evidence of coverage for specific cloud, network and legacy stacks
  • IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims.: IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims
  • Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing
  • A new third‑party remediation offering for unsupported software (Origina OPTAS) gives buyers a priced option to reduce exposure where migration is slow, but it shifts cost into ongoing Opex and requires proof for insurers/regulators
  • Market recognition of privileged access management (BeyondTrust) signals buyers should prioritise PAM that covers non‑human identities and AI agents to avoid gaps in governance and supply‑chain identity risk
  • Regional compliance approvals (eg. Snowflake IRAP in Google Cloud Melbourne) continue to shape supplier eligibility and contract clauses for regulated workloads — verify assessor artifacts and amendment paths before award

Market pulse

IndexLatestChangeAs of
Palo Alto (PANW)320 +0.00 (+0.00%)May 19, 2026, 10:09 PM
CrowdStrike (CRWD)285 +0.00 (+0.00%)May 19, 2026, 10:09 PM
Zscaler (ZS)195 +0.00 (+0.00%)May 19, 2026, 10:09 PM
Fortinet (FTNT)72 +0.00 (+0.00%)May 19, 2026, 10:09 PM
  • CrowdStrike: Endpoint and detection capability matters more as downtime and ransomware costs rise; prioritise supplier capability evidence in sourcing
  • Palo Alto: Network and edge security posture affects uptime and IoT exposure—use appliance vs virtual tradeoffs in sourcing discussions

Sources

Inline citations jump here. Expand a source to read the excerpt, the AI interpretation, and the original link.

[1] Origina launches OPTAS to protect unsupported software

securitybrief.com.au · n.d.

Expand

AI reading

Origina launched OPTAS, a service that identifies and prioritises vulnerabilities in unsupported enterprise software using AI plus human review. The service produces mitigation steps that do not rely on vendor patches and targets those issues most likely to affect customers. Watch whether buyers, insurers and regulators accept mitigation artefacts as an effective risk‑transfer mechanism and how providers price continuous remediation

Buyer takeaway

Treat OPTAS as a practical mitigation option when migration or vendor patching is infeasible, but require evidence and contractual proof points

Cost / money

Costs will be recurring Opex for continuous monitoring and mitigation rather than a one‑time migration Capex

Supplier / commercial

Expect suppliers to limit liability and define narrow scopes; negotiate audit rights, evidence delivery and SLAs up front

Safety / operations

Mitigations can reduce exploit exposure but must be integrated into runbooks and incident exercises

What to watch

Verify mitigation artifacts meet insurer/regulator needs and avoid treating the service as a full substitute for vendor fixes

Key facts

  • Targets vulnerabilities in unsupported enterprise platforms
  • Combines AI analysis with human review
  • Positions focus on the small subset of vulnerabilities most likely to matter

Source excerpts

This framing positions unsupported software as a persistent, under-examined risk in large enterprises
The product also points to a commercial tension between software vendors and customers with long-lived systems. Vendors typically encourage upgrades and migrations as products age, while customers may prefer to retain stable versions for operational or cost reasons
JOSEPH GABRIEL LAGONSIN News Editor Origina has launched OPTAS, a cybersecurity service for enterprises running unsupported software

Used in this brief

  • Next quarter — Negotiate contract clauses that require telemetry access/agent portability, documented mitigation artefacts for unsupported software, and PAM governance for non‑human identities.. Rationale: because telemetry portability reduces lock‑in, documented mitigations provide evidence for regulators/insurers, and PAM controls address rising identity risk from AI agents and.... Owner: Legal. KPI: Contract templates with telemetry/data export terms, remediation evidence requirements and PAM governance obligations for renewals
  • Next quarter — Run a pilot remediation engagement with a third‑party unsupported‑software provider on a non‑critical legacy system to validate operational integration and evidence outputs.. Rationale: because a pilot will show whether third‑party mitigations meet operational, audit and insurer expectations before wider commercial commitment.. Owner: Ops. KPI: Pilot report summarising mitigation effectiveness, artifact types delivered, integration effort and recommended commercial terms for scale
  • Added Origina OPTAS as a new third‑party remediation supplier option for unsupported enterprise software (new supplier category)
Open original source

[2] Australian News - SecurityBrief Australia

securitybrief.com.au · n.d.

Expand

AI reading

SecurityBrief's Australian news roundup highlights several APAC items including Snowflake winning IRAP approval in Google Cloud Melbourne and local partnerships and tooling updates for cyber and observability. The IRAP note is operationally meaningful because it changes which cloud/data suppliers can support regulated workloads in‑region. Watch supplier claims closely and request assessor artifacts and delivery timelines before award decisions

Buyer takeaway

Regional assessor approvals are now practical gating criteria for regulated deals; procurement must capture artifacts and amendment paths

Cost / money

Regional assurance can change total cost of ownership through required in‑region deployments or specialized support fees

Supplier / commercial

Vendors with documented local assurances gain selection advantage in regulated RFPs; validate claims early to protect leverage

Safety / operations

In‑region approvals reduce data movement friction and speed approvals for sensitive projects

What to watch

Don't accept approval claims without assessor artifacts and confirmed deployment availability in your target region

Key facts

  • Snowflake wins IRAP approval in Google Cloud Melbourne (regional assurance)
  • Local partnerships and tooling updates highlighted across incident response and observability
  • Multiple short items that can change supplier pre‑qualification requirements

Source excerpts

By Mark Tarre • 4 min read • 2 days ago Hybrid Cloud Snowflake wins IRAP approval in Google Cloud Melbourne Australian government agencies can now use Snowflake on Google Cloud in Melbourne for PROTECTED workloads, broadening cloud choice and assurance
By Sean Mitchell • 5 min read • Yesterday Artificial Intelligence DoubleVerify launches AI brand safety tools on Threads Advertisers can now block unsuitable content on Threads before ads are served, as DoubleVerify adds hourly refreshed AI controls to its safety tools
By Mark Tarre • 4 min read • 2 days ago Hybrid Cloud Snowflake wins IRAP approval in Google Cloud Melbourne Australian government agencies can now use Snowflake on Google Cloud in Melbourne for PROTECTED workloads, broadening cloud choice and assurance. By Mark Tarre • 4 min read • Last week Digital Transformation NGM hackathon tackles charity problems in Newcastle More than 200 participants helped charities cut manual work and improve support services in a 30-hour AI event in Newcastle

Used in this brief

  • Next 72 hours — Confirm IRAP evidence and regional availability statements for shortlisted cloud/data suppliers supporting regulated workloads.. Rationale: because regional assessor approvals affect which suppliers and clause sets are acceptable for PROTECTED or regulated data, and procurement must avoid late‑stage disqualification.. Owner: Ops. KPI: Clear record of assessor artifacts, deployment availability and contract amendment path for regulated workloads
  • IRAP or similar regional approvals are necessary but not sufficient — verify contractual amendment paths and operational availability, not just marketing claims
  • SecurityBrief's Australian news roundup highlights several APAC items including Snowflake winning IRAP approval in Google Cloud Melbourne and local partnerships and tooling updates for cyber and observability. The IRAP note is operationally meaningful because it changes which cloud/data suppliers can support regulated workloads in‑region. Watch supplier claims closely and request assessor artifacts and delivery timelines before award decisions
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[3] Global 2000 downtime costs rise to USD $600 billion

securitybrief.com.au · n.d.

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AI reading

Splunk published research showing unplanned downtime for large firms has grown materially and drives broad business fallout including customer churn, regulatory fines and large incident staffing needs. The report links outages to significant cross‑functional costs and argues availability failures are increasingly business problems, not just IT issues. Watch suppliers' willingness to accept SLA exposure and whether procurement can translate business loss into enforceable contractual remedies

Buyer takeaway

Uptime dependency should be a scored, contractual attribute in RFPs with measurable remedies

Cost / money

Higher outage risk justifies priced incident response retainers and financial remedies tied to availability

Supplier / commercial

Expect vendors to either reprice to accept SLA risk or push shared‑responsibility models—negotiate clear remediation commitments

Safety / operations

Outages require coordinated cross‑team response; ensure supplier incident support aligns with buyer escalation paths

What to watch

Require historical MTTR/MTTI evidence and incident reports rather than relying on vendor uptime claims

Key facts

  • Research based on Global 2000 executive survey
  • Highlights rising financial and operational fallout from outages
  • Connects outages to cross‑functional business and reputational costs

Source excerpts

4% fall in stock price after a single downtime incident
Oxford Economics collected responses from executives at Global 2000 companies across 20 countries in APAC, EMEA, North America and Latin America, spanning sectors including financial services, manufacturing, healthcare, retail, the public sector, transport and technology
Business costs Among technology leaders, 81% said outages lead to customer loss

Used in this brief

  • Cost / money: Higher downtime exposure increases willingness to pay for stronger availability SLAs or priced incident response retainers; expect suppliers to price these as premium add‑ons
  • Next 72 hours — Tag and prioritise high‑uptime services and unsupported‑software instances across APAC estates.. Rationale: because Splunk's findings on outage cost and Origina's OPTAS show legacy and unsupported software materially raise incident cost, so procurement needs accurate scope before enga.... Owner: Category. KPI: Annotated inventory of critical services with vendor support status and uptime dependency to feed RFP and remediation planning
  • Next 2-4 weeks — Add uptime dependency and incident response integration to RFP scorecards, including runbook alignment and priced remediation credits.. Rationale: because rising downtime costs make uptime guarantees and integrated incident response measurable levers for risk transfer and supplier accountability.. Owner: Category. KPI: Updated RFP templates that score SLA, runbook integration and priced remediation remedies as pass/fail or weighted criteria
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[4] BeyondTrust named leader in KuppingerCole PAM report

securitybrief.com.au · n.d.

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AI reading

BeyondTrust was named an overall leader in a PAM market report, with emphasis on governance for human and non‑human identities including AI agents. The recognition points to PAM platforms bundling secrets, entitlement management and detection capabilities that buyers can use to reduce identity‑related risk across cloud and hybrid stacks. Watch vendor claims on agent governance and demand demos that show coverage across your specific identity types and integrations

Buyer takeaway

Select PAM solutions that demonstrably cover non‑human identities and tie to detection/response workflows

Cost / money

Comprehensive PAM can consolidate multiple identity controls but may increase license and integration costs

Supplier / commercial

Vendors with strong analyst recognition will press for premium terms; negotiate integration and evidence deliverables

Safety / operations

Stronger PAM reduces lateral movement and automates governance for service and agent identities

What to watch

Require demos and proofs for AI agent governance claims—analyst praise does not replace connector and coverage verification

Key facts

  • Named Overall Leader in KuppingerCole PAM report
  • Platform integrates PAM, entitlement management and secrets management
  • Cited coverage across human, non‑human identities and AI agents

Source excerpts

Central to BeyondTrust's position in the report is its Pathfinder Platform, which combines privileged access management, identity threat detection and response, cloud infrastructure entitlement management and enterprise secrets management in a single system. BeyondTrust said the platform maps what it calls privilege pathways across environments such as Active Directory, Microsoft Entra ID, cloud platforms, software-as-a-service applications, endpoints and non-human identities, linking those findings to risk sc
In findings cited by BeyondTrust, KuppingerCole noted the company's coverage across human identities, non-human identities and AI agents
Its Leadership Compass reports are used by technology buyers and suppliers as one of several reference points for comparing vendors across different segments of the security software market

Used in this brief

  • Rising unplanned‑downtime costs make uptime dependency a primary procurement negotiation point; convert business impact into measurable SLA and priced remediation commitments during sourcing. A new third‑party remediation offering for unsupported software (Origina OPTAS) gives buyers a priced option to reduce exposure where migration is slow, but it shifts cost into ongoing Opex and requires proof for insurers/regulators. Market recognition of privileged access management (BeyondTrust) signals buyers should prioritise PAM that covers non‑human identities and AI agents to avoid gaps in governance and supply‑chain identity risk. Regional compliance approvals (eg. Snowflake IRAP in Google Cloud Melbourne) continue to shape supplier eligibility and contract clauses for regulated workloads — verify assessor artifacts and amendment paths before award
  • Supplier / commercial: PAM vendors demonstrating coverage for non‑human identities and AI agents gain selection advantage on complex hybrid estates, tightening buyer leverage on license and integration terms
  • Next 2-4 weeks — Issue a capability request to shortlisted PAM and unsupported‑software remediation vendors that requires demos, connector coverage lists and sample mitigation artefacts.. Rationale: because PAM leadership and new remediation services change selection factors; asking for evidence up front lets procurement compare execution scope, integration effort and accep.... Owner: Contracts. KPI: Side‑by‑side evaluation pack with demo notes, connector coverage, mitigation playbooks and redlines on SLA/liability clauses
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[5] CrowdStrike

finance.yahoo.com · n.d.

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[6] Palo Alto

finance.yahoo.com · n.d.

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