Map seeks to shed light on freight loss across Australia
What happened
A free interactive Freight Claims map has been published to visualise historical freight insurance claims across Australia. It plots more than 30,000 real-world claims and breaks data down by hub and route, giving buyers precise location-level signals to prioritise contract, routing and handling reviews. Use it to target verification at flagged hubs and watch whether claims concentrate in the same locations over upcoming months
Buyer takeaway
Treat the map as a practical prioritisation tool: focus limited contract and ops time on hubs/routes with repeated claims rather than broad policy changes
Cost / money
Directional upward pressure on route-level landed cost where claim density is high due to likely insurance or pass-through exposure
Supplier / commercial
Use the map to demand shorter quote validity, claims SLAs and clearer pass-through definitions from carriers and depots in high-claim zones
Safety / operations
High-claim hubs are candidates for SOP audits, targeted training, or equipment checks to reduce handling-related damage
What to watch
The dataset is historical and may reflect filing bias; always cross-check with internal claims before locking in contract changes
Key facts
- More than 30,000 real-world claims visualised
- FreightSafe estimates ~1% of Australian domestic freight value is lost or damaged annually
- Open-access hub- and route-level claims map, no sign-up required
Source excerpts
The Freight Claims is the product of FreightSafe, a freight claims management company, and FreightInsure, an embedded freight insurance platform. FreightSafe estimates around 1% of Australian domestic freight value is lost or damaged each year, costing small and medium-sized enterprises about $2bn in eroded profit
To help businesses see where these incidents have occurred, the map plots historical claims geographically across transport routes. Key features include: Hub-specific mapping: Breaks down historical claims data by capital city, giving freight operators, shippers, and logistics professionals a clear view of where past claims have been lodged around each major transport hub
The Freight Claims is the product of FreightSafe, a freight claims management company, and FreightInsure, an embedded freight insurance platform
